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[ntoulme]

I have one...

Nill
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www.toulme.net

[MichaelT]

Sure. Ask away.

[Flashram]

Hi Micheal,

Well finally I get the Eye one and then then new model comes out within a few weeks and the one I purchase drops down a considerable amount. Just my typical luck.

I got the eye one software upgrade, run the process says it saves it and then when I restart my machine, says there is no profile and suggests I start the process again.

What am I missing with this.

I do save the profile, it is in the system.

Also when I set the monitor in C1 to the new profile, restart C1 it tells me the monitor profile doesn't match the system profile suggesting I change it, which removes the profile I made.

Sort of makes the purchase of this profiling system a bit mute.

Can you help and advise on this.

[ThomasD]

Hi Peter,
I do not know if I can help me but lets make a try. Did you first install the software provided with the Eye one delivery? After that you can install the upgrade. It takes quite som space but my experiance is that you need both if you want to run the upgrade. When installing the eye one should not be connected to the computer. After installing you connect eye one and run the upgraded version and everything should run smoothly, I hope. I had no problems and the result was very satisfactory,
Regards
ThomasD

[Flashram]

Thanks ThomasD,

I did all that went through all the steps, installed the software, then after that connected the eye one device, started the program, went through the calibration, followed all the steps, saved the profile, it says it was saved etc, but each time I start up the computer I get the message like profile reminder saying that it doesn't have a profile and should I start the program to profile it.

Sort of like continual loop without the end result happening.

[ThomasD]

Its like a blind leading a blind. Do you use XP? After running the program have you checked that the monitor settings in in monitor/advanced setting in the control panel are correctly set. The new profile should be stated as your standard profile. A try is a try. Now I haven't got more ideas, sorry.
Regards
Thomas

[amumford]

Uuum - permissions maybe ??

Did you install as a user with admin rights ??

Do you run the program as a user with admin rights ??

Is the profile being saved in the right place that EyeOne expects it to be ??

Does your graphics card support Monitor LUT's, any modern card should but maybe it's one out in left field or a misconfigured driver ??

Does photoshop see the correct monitor profile ??

As a workaround you should be able to set the default profile for the monitor under your Color Management tab in Display Settings - but then that's not the point is it.....

[MichaelT]

i1 should run a small app at startup that loads the video card LUTs with the values based on your calibration. In regards to the profile, it should automatically become the system default but you can also do this manually.

And then color managed programs will use the default or should be set to the proper profile. It varies from program to program. PS is set automatcially from the Windows default, and C1 is also but can be changed if the Widnows default is wrong. Hope this begins to help.

[Flashram]

Thanks everyone, I looked at it all again.

I run Windows 2000 and will continue to do so for sometime yet, I have a NVidia GeForce 2 MX video card, and I had looked at the defaults etc, which seemed to maybe be confused with the Monitor profile that it installed for my Mitsubishi Diamond Pro Monitor. I delete that profile which reset it to default, then restarted the computer.

I then selected the most recently profile I did with E1 and that seems to be installed now.

Not sure about the small program being run at start up, what do I look for there in regards to that on my system to ensure that is happening.

C1 seems to be addressing the new profile and starts up without any monitor profile errors now.

Things really shouldn't be this difficult should they, but we have Micro$oft for that I am sure.

Thanks again.